Privacy policy

Privacy Policy

Last updated: November 10, 2026

Pinelopi Holding ApS operates this store under the trading name AAOQJ and this website (aaoqj.shop), including all related information, content, features, tools, products, and services, to provide you, as a customer, with a personalised shopping experience (the "Services"). AAOQJ is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, or disclose personal information when you visit, use, make a purchase or another transaction through the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy prevails with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and agree to the collection, use, and disclosure of your information as described in this Privacy Policy.

What Personal Information Do We Collect or Process?

When we use the term "personal information," we mean information that identifies you or another person or can be directly linked to you. Personal information does not include information collected anonymously or anonymised so that it cannot identify or be associated with you. Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information, including inferences drawn from that information:

• Contact details, including your name, mailing address, billing address, shipping address, telephone number, and email address.
• Financial information, including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, payment method, payment confirmation, and other payment details.
• Account information, including your username, password, security questions, preferences, and settings.
• Transaction information, including the items you view, add to your cart or wish list, purchase, return, exchange, or cancel, and your past transactions.
• Communications with us, including information you provide when communicating with us, such as when you submit a customer support enquiry.
• Device information, including information about your device, browser, or network connection, IP address, and other unique identifiers.
• Usage information, including information about your interaction with the Services, including how and when you interact with or browse the Services.

Sources of Personal Information

We may collect personal information from the following sources:

• Directly from you, including when you create an account, access or use the Services, communicate with us, or otherwise provide your personal information to us.
• Automatically through the Services, including from your device or when you use our products or Services or visit our website, and through cookies and similar technologies.
• From our service providers, including when we engage them to enable certain technologies and when they collect or process your personal information on our behalf.
• From our partners and other third parties.

How Do We Use Your Personal Information?

Depending on how you interact with us or which Services you use, we may use personal information for the following purposes:

• Providing, personalising, and improving the Services. We use your personal information to provide the Services to you. This includes fulfilling our contract with you, processing your payments, fulfilling your orders, remembering your preferences and items you are interested in, sending account-related notifications, creating, maintaining, and otherwise managing your account, arranging shipping, facilitating returns and exchanges, enabling you to submit reviews, and creating a personalised shopping experience, such as recommending products based on your purchases. This may also include using your personal information to better personalise and improve the Services.
• Marketing and advertising. We use your personal information for marketing and advertising purposes, such as sending marketing and promotional communications by email, text message, or post and displaying online advertisements for products or services on the Services or other websites, including based on items you previously purchased or added to your cart and other activity relating to the Services.
• Security and fraud prevention. We use your personal information to authenticate your account, provide a secure payment and shopping experience, detect, investigate, or take action against possible fraudulent, illegal, unsafe, or malicious activity, protect public safety, and secure our Services. If you choose to use the Services and register an account, you are responsible for protecting your account credentials. We strongly recommend that you do not share your username, password, or other access credentials with anyone else.
• Communicating with you. We use your personal information to provide customer support and effective Services, respond promptly to your enquiries, and maintain our business relationship with you.
• Legal reasons. We use your personal information to comply with applicable law or respond to lawful process, including requests from law enforcement or regulatory authorities, investigate or participate in civil investigations, potential or actual litigation, or other adversarial proceedings, and investigate potential violations of our terms or policies or enforce those terms and policies.

How Do We Disclose Personal Information?

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes consistent with this Privacy Policy. These circumstances may include:

• To Shopify, vendors, and other third parties that perform services on our behalf, such as IT management, payment processing, data analytics, customer support, cloud storage, fulfilment, and shipping.
• To business and marketing partners that provide marketing services and display advertising to you. For example, we use Shopify to support personalised advertising through third-party services based on your online activity across different merchants and websites. Our business and marketing partners use your information according to their own privacy policies. Depending on where you live, you may have the right to direct us not to share information about you for targeted advertising and marketing based on your online activity across different merchants and websites. To exercise your right to opt out of these uses, visit https://aaoqj.shop/pages/data-sharing-opt-out.
• When you direct us or otherwise consent to our disclosure of certain information to third parties, for example to deliver products to you, or when you use social media widgets or login integrations.
• To our affiliates or otherwise within our corporate group.
• In connection with a business transaction, such as a merger or bankruptcy, to comply with applicable legal obligations, including responding to subpoenas, search warrants, and similar requests, to enforce applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or others.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services to provide and improve the Services. Information you submit to the Services is shared with Shopify and third parties that may be located in countries other than your country of residence to provide and improve the Services for you. To protect, grow, and improve our business, we also use certain enhanced Shopify features that incorporate data and information from your interactions with our store, other merchants, and Shopify. To provide these enhanced features, Shopify may use personal information collected through your interactions with our store, other merchants, and Shopify. In these circumstances, Shopify is responsible for processing your personal information, including responding to your requests to exercise your rights regarding the use of your personal information for these purposes. For more information about how Shopify uses your personal information and your rights, see Shopify's Consumer Privacy Policy at https://www.shopify.com/legal/privacy/app-users. Depending on where you live, you may exercise certain rights regarding your personal information through Shopify's Privacy Portal at https://privacy.shopify.com/en.

Third-Party Websites and Links

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to websites that are not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of those websites, including the accuracy, completeness, or reliability of information on those websites. Information you provide in public or semi-public places, including information you share on third-party social networking platforms, may also be viewed by other users of the Services and/or users of those third-party platforms, without restrictions on its use by us or a third party. Our inclusion of these links does not imply endorsement of the content of those platforms or their owners or operators, except as expressly stated in the Services.

Children's Data

The Services are not intended for use by children, and we do not knowingly collect personal information from children below the age of majority in your country. If you are the parent or guardian of a child who has provided personal information to us, you may contact us using the contact details below to request its deletion. As of the effective date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" personal information about individuals under 16 years of age, as those terms are defined under applicable law.

Security and Retention of Your Information

Please note that no security measures are perfect or impenetrable, and we therefore cannot guarantee "perfect security." Information you send to us may also be at risk during transmission. We recommend that you do not use unsecured channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on various factors, including whether we need the information to maintain your account, provide Services to you, comply with legal obligations, resolve disputes, or enforce other applicable agreements and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below regarding your personal information. These rights are not absolute, may apply only in certain circumstances, and in some cases we may decline your request as permitted by law.

• Right to access. You may have the right to request access to the personal information we hold about you.
• Right to deletion. You may have the right to request that we delete personal information we hold about you.
• Right to correction. You may have the right to request that we correct inaccurate personal information we hold about you.
• Right to portability. You may have the right to receive a copy of the personal information we hold about you and request that we transfer it to a third party in certain circumstances and subject to certain exceptions.
• Right to opt out of the sale or sharing of information for targeted advertising. Depending on where you live, you may have the right to opt out of the "sale" or "sharing" of your personal information or object to the processing of your personal information for purposes considered "targeted advertising" under applicable privacy laws. To exercise your right to opt out of these uses, visit https://aaoqj.shop/pages/data-sharing-opt-out. Please note that if you visit our website with the Global Privacy Control opt-out signal enabled, depending on your location, we automatically treat this as an opt-out request for the device and browser you use to visit our website. If we can associate the device sending the signal with a Shopify account, we also apply the opt-out request to that account. For more information about Global Privacy Control, visit https://globalprivacycontrol.org/. Other than Global Privacy Control, we do not recognise other "Do Not Track" signals that may be sent by your web browser or device.
• Managing communication preferences. We may send you promotional emails. You may opt out of receiving these emails at any time by using the unsubscribe option in our emails. If you opt out, we may still send you non-promotional emails, such as emails about your account or orders you have placed.

If you reside in the United Kingdom or the European Economic Area, you may exercise the following rights in addition to those listed above, subject to exceptions and limitations under local law:

• Right to object and restrict processing. You may have the right to request that we stop or restrict processing personal information for certain purposes.
• Withdrawal of consent. Where we rely on consent to process your personal information, you have the right to withdraw that consent. Withdrawing your consent does not affect the lawfulness of processing based on your consent before its withdrawal.

You may exercise these rights where indicated in the Services or by contacting us using the contact details below. For more information about how Shopify uses your personal information and your rights, including rights relating to information processed by Shopify, visit https://privacy.shopify.com/en.

You will not be disadvantaged for exercising these rights. Where permitted or required by applicable law, we may need to verify your identity before processing your requests. In accordance with applicable laws, you may designate an authorised agent to submit requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require proof that you have authorised the agent to act on your behalf, and you may need to verify your identity directly with us. We will respond to your request promptly as required by applicable law.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details below. Depending on where you live, you have the right to appeal our decision by contacting us using the contact details below or to lodge a complaint with the relevant data protection authority. A list of the relevant data protection supervisory authorities in the European Economic Area is available at https://edpb.europa.eu/about-edpb/about-edpb/members.

International Transfers

Please note that we may transfer, store, and process your personal information outside your country of residence.

If we transfer your personal information outside the European Economic Area or the United Kingdom, we rely on recognised transfer mechanisms, such as the European Commission's Standard Contractual Clauses or equivalent contracts issued by the relevant UK authority, unless the transfer is to a country recognised as providing an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, for example to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will publish the revised Privacy Policy on this website, update the "Last updated" date accordingly, and provide any notice required by applicable law.

Contact

If you have questions about our privacy practices or this Privacy Policy, or wish to exercise any of your rights, please contact us by telephone at +45 49 14 88 29, by email at zzz07804681535@gmail.com, or by post at Pinelopi Holding ApS, Rådhusstræde 15, 1466 København K, Denmark. For the purposes of applicable data protection laws, we are the controller of your personal information.