Terms of service

Terms of Service

OVERVIEW

Welcome to AAOQJ! AAOQJ is the trading name of Pinelopi Holding ApS (CVR 46308301), Rådhusstræde 15, 1466 København K, Denmark. In these Terms of Service, the terms "AAOQJ," "we," "us," and "our" refer to Pinelopi Holding ApS, trading as AAOQJ. AAOQJ operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (the "Services"). AAOQJ is powered by Shopify Inc., Shopify Commerce Singapore Pte. Ltd, or Shopify International Limited, depending on where AAOQJ is located, which enables us to provide the Services to you.

The following terms and conditions, together with all policies referenced herein (these "Terms of Service"), describe your rights and obligations when using the Services. Please read these Terms of Service carefully, as they contain important information about your legal rights and address matters such as warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy (https://aaoqj.shop/policies/privacy-policy). If you do not agree to these Terms of Service or the Privacy Policy, you must not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country or region of residence and that you have given us your consent to allow your minor dependants to use the Services on devices that you own, purchase, or manage. To use the Services, including accessing or browsing our online stores or purchasing the products or services we offer, you may be asked to provide certain information, such as your email address and billing, payment, and shipping information. You represent and warrant that all information you provide in our stores is accurate, current, and complete and that you have all necessary rights to provide it. You are solely responsible for maintaining the security of your login credentials and for all activity in your account. You must not transfer, sell, assign, or license your account to another person.

SECTION 2 - OUR PRODUCTS

We have made efforts to display our products and services in our online stores as accurately as possible. Please note, however, that product colours or appearance may differ from what is displayed on your screen depending on the type of device you use to access the store and your device settings and configurations. We do not guarantee that the appearance or quality of the products or services you purchase will meet your expectations or be identical to their presentation in our online stores. All product descriptions may be changed at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of products we offer to any person, geographic region, or jurisdiction on a case-by-case basis.

SECTION 3 - ORDERS

When you place an order, you make an offer to purchase and authorise us and our payment processors to charge your selected payment method for the total amount of your order. AAOQJ reserves the right to accept or decline your order for any reason at its sole discretion and in accordance with applicable law. Your order is not accepted until AAOQJ confirms acceptance. We must receive and process your payment before your order is accepted. Please review your order carefully before submitting it, as AAOQJ may not be able to accommodate cancellation requests after accepting an order. If we decline, change, or cancel an order, we may attempt to notify you using the email address, billing address, and/or telephone number provided when the order was placed. Your purchases are eligible for return or exchange only in accordance with our Return & Refund Policy, including cancellation rights (https://aaoqj.shop/policies/refund-policy). This does not limit any rights you may have under applicable law. You represent and warrant that your purchases are for personal or household use and not for commercial resale or export.

SECTION 4 - PRICES AND BILLING

Prices, discounts, and promotions may change without notice. The price charged for a product or service is the price in effect when you place your order and will be stated in your order confirmation email. Unless expressly stated otherwise, displayed prices do not include taxes, shipping, handling, customs duties, or import fees. Prices displayed in our online stores may differ from prices in physical stores or online or other stores operated by third parties. We may occasionally offer promotions for the Services that affect pricing and are subject to terms and conditions different from these Terms of Service. If there is a conflict between the terms of a promotion and these Terms of Service, the promotion terms apply. You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made in our stores. You agree to promptly update your account and other information, including your email address, credit card numbers, and expiration dates, so that we can complete your transactions and contact you as needed. You represent and warrant that (1) you are authorised to use the payment method you provide, (2) the information you provide for that payment method is true, accurate, and complete, (3) charges you incur will be honoured by your payment method provider, and (4) you will pay the charges you incur at the displayed prices, including shipping and handling fees and any applicable taxes.

SECTION 5 - SHIPPING AND DELIVERY

Unless otherwise stated, we are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, customs clearance, or events beyond our control. To the extent permitted by applicable law, title and risk of loss pass to you once we hand products over to the carrier, unless applicable law provides otherwise. We are not responsible for delays or failures caused by events beyond our reasonable control, including carrier or customs delays, natural disasters, severe weather, labour disputes, supply shortages, utility or telecommunications service failures, cyber incidents, government action, or other similar events. For further details, see our Shipping Policy (https://aaoqj.shop/policies/shipping-policy).

SECTION 6 - INTELLECTUAL PROPERTY

Our Services, including but not limited to all trademarks, brands, text, images, graphics, product reviews, video, and audio, are owned by AAOQJ, its affiliates, or licensors and are protected by United States and foreign trademark, copyright, and other intellectual property laws. Product listings are likewise managed and owned by AAOQJ. The purchase or delivery of a product does not grant or transfer any intellectual property rights, including patents, copyrights, trademarks, or other proprietary rights, in or to the product, its design, software, or underlying technology. All such rights remain exclusively with AAOQJ or the original rights holder. These terms permit you to use the Services only for your personal, non-commercial use. Without our prior written consent, you must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any materials from the Services. Except as expressly provided herein, nothing in these Terms of Service grants or is to be construed as granting a licence or other rights under any patent, trademark, copyright, or other intellectual property of AAOQJ, Shopify, or a third party. Unauthorised use of the Services may violate applicable intellectual property or other laws. All rights not expressly granted herein are reserved by AAOQJ. AAOQJ's names, logos, product and service names, designs, and slogans are trademarks of AAOQJ or its affiliates or licensors. You must not use such trademarks without AAOQJ's prior written permission. Shopify's name, logo, product and service names, designs, and slogans are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans on the Services are trademarks of their respective owners.

SECTION 7 - OPTIONAL TOOLS

As part of the Services, you may be given access to third-party customer tools that we neither monitor nor control or influence. You acknowledge and agree that we provide access to such tools "as is" and "as available," without any warranties, representations, or conditions of any kind and without endorsement. We accept no liability arising from or relating to your use of optional third-party tools. Any use of optional tools offered through the website is entirely at your own risk and discretion. You should ensure that you are familiar with and approve the terms on which the tools are provided by the relevant third-party providers. We may also offer new features through the Services in the future, including releasing new tools and resources. Such new features are also considered part of the Services and are subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS

The Services may contain materials and hyperlinks to websites provided or operated by third parties, including embedded third-party features. We are not responsible for examining or evaluating the content or accuracy of third-party materials or websites that you choose to access. If you choose to leave the Services to access these third-party materials or websites, you do so at your own risk. We are not liable for harm or damages relating to your access to third-party websites or your purchase or use of products, services, resources, or content on third-party websites. Please review third parties' policies and practices carefully and ensure that you understand them before entering into a transaction. Complaints, claims, concerns, or questions about third-party products and services should be directed to the third party.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

AAOQJ is powered by Shopify, which enables us to provide the Services to you. When you use the Services, your device communicates with Shopify's systems to provide the Services. Section 10 explains how Shopify uses and processes information from these interactions. However, all sales and purchases you make in our store are directly with AAOQJ. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of sales between you and AAOQJ, including injuries, damages, or losses arising from purchased products and services. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or relating to your purchases and transactions with AAOQJ.

SECTION 10 - PRIVACY POLICY

Our Privacy Policy (https://aaoqj.shop/policies/privacy-policy) explains how we may collect, use, and disclose certain personal information from your use of the Services. By using the Services, you acknowledge that you have read this Privacy Policy. Because the Services are hosted by Shopify, Shopify collects, uses, processes, and stores personal information about your access to and use of the Services when you browse and interact with them, including information about your transaction. Shopify may use this information for purposes including providing, securing, and improving the Services, processing transactions, and preventing fraud on this and other Shopify-powered websites. Information collected when you visit or use the Services, including information automatically collected about your browsing activity, is transmitted to and shared with Shopify and third parties that may be located in countries other than your country of residence to provide services to you. Read our Privacy Policy (https://aaoqj.shop/policies/privacy-policy) and Shopify's Privacy Policy (https://www.shopify.com/legal/privacy/app-users) for further details about how we, Shopify, and our partners use your personal information.

SECTION 11 - FEEDBACK

If you submit, upload, post, email, or otherwise transmit ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, "Feedback"), you grant us a perpetual, worldwide, sublicensable, royalty-free licence to use, reproduce, modify, publish, distribute, and display that Feedback in any media for any purpose, including commercial use. For example, we may exercise our rights under this licence to operate, provide, evaluate, improve, and promote the Services and to fulfil our obligations and exercise our rights under the Terms of Service. You further represent and warrant that (1) you own or have all necessary rights to all Feedback, (2) you have disclosed any compensation or incentives you received in connection with submitting your Feedback, and (3) your Feedback complies with these Terms of Service. We are and remain under no obligation to (a) keep your Feedback confidential, (b) pay compensation for your Feedback, or (c) respond to your Feedback. We may, but have no obligation to, monitor, edit, or remove Feedback that we determine at our sole discretion to be unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene, or otherwise objectionable, or that violates any party's intellectual property or these Terms of Service. You agree that your Feedback will not violate any third party's rights, including copyright, trademark, privacy, personality, or other personal or property rights. You further agree that your Feedback will not contain defamatory or otherwise unlawful, abusive, or obscene content or any computer virus or other malware that could in any way affect the operation of the Services or related websites. You must not use a false email address, pretend to be someone else, or otherwise mislead us or third parties about the origin of any Feedback. You are solely responsible for any Feedback you provide and its accuracy. We accept no responsibility or liability for Feedback posted by you or a third party.

SECTION 12 - ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, information on or in the Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct errors, inaccuracies, or omissions and to change or update information or cancel orders if information is inaccurate, including after an order has been submitted. If we cancel an order after collecting payment, we will arrange any refund required by applicable law.

SECTION 13 - PROHIBITED USES

13.1 You may access and use the Services only for lawful purposes. You must not directly or indirectly access or use the Services: (a) for illegal or malicious purposes; (b) to violate international, federal, provincial, or state regulations, rules, laws, or local ordinances; (c) to infringe or violate our intellectual property rights or those of others; (d) to harass, abuse, insult, injure, defame, slander, disparage, intimidate, or harm our employees or other people; (e) to submit false or misleading information; (f) to send, knowingly receive, upload, download, use, or reuse material that does not comply with these Terms of Service; (g) to transmit or arrange for the sending of advertising or promotional material, including "junk mail," "chain letters," "spam," or similar solicitations; (h) to impersonate or attempt to impersonate another person or legal entity; or (i) to engage in other conduct that restricts or inhibits anyone's use or enjoyment of the Services or that, in our opinion, could harm AAOQJ, Shopify, or users of the Services or expose them to liability.

13.2 You also agree not to: (a) upload or transmit viruses or other malicious code that is or may be used in a way that affects the functionality or operation of the Services; (b) reproduce, duplicate, copy, extract, sell, resell, or exploit any part of the Services; (c) collect or track other people's personal information; (d) misuse the Services for spamming, phishing, pharming, or pretexting; (e) use robots, spiders, scraping tools, data collection and extraction tools, automatic devices or processes, AI tools such as agentic AI, or automated or manual means to access the Services; or (f) interfere with, circumvent, or override security or authorisation features, robot exclusion headers, or other measures we use to restrict access to the Services. We reserve the right to suspend, disable, or terminate your account at any time without notice if we determine that you have violated any part of these terms.

SECTION 14 - AGENTS

14.1 This section (the "Agent Terms") applies when you use, permit, enable, or cause an Agent to access, use, or interact with Services. "Agent" means any software or service that performs autonomous or semi-autonomous actions on behalf of or at the direction of a natural person or legal entity and that can operate without direct supervision on a person's behalf or using their device.

14.2 No Agent may access, use, or interact with Services unless it identifies itself at all times and operates strictly in accordance with the requirements in Section 14.4 below. In addition, no Agent may access, use, or interact with Services if we have requested that the Agent refrain from accessing, using, or interacting with a Service.

14.3 We may restrict whether and how an Agent accesses, uses, and interacts with Services, including through technical measures.

14.4 Agents must: (a) identify in all HTTP/HTTPS requests that the request originates from an Agent and disclose the Agent's name by including "Agent/[agent name]" in the request's User-Agent string; (b) not conceal or obscure that access, use, or interaction originates from an Agent, including by (i) imitating human behaviour and interaction patterns or (ii) solving or bypassing CAPTCHAs or measures designed to distinguish computer use from human use; (c) truthfully answer any question or prompt intended to determine whether interactions originate from a human or a computer; and (d) not circumvent or otherwise avoid measures intended to block, restrict, modify, or control whether and how Agents access, use, or interact with the Services.

SECTION 15 - TERMINATION

We may terminate this agreement or your access to the Services, or any part of them, at our sole discretion at any time without notice, and you remain liable for all amounts due up to and including the termination date. The following sections survive termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.

SECTION 16 - DISCLAIMER OF WARRANTIES

Information presented on or through the Services is provided solely for general information purposes. We do not warrant its accuracy, completeness, or usefulness. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from reliance on such materials by you, other visitors to the Services, or anyone informed of their content.

UNLESS AAOQJ EXPRESSLY STATES OTHERWISE, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" FOR YOUR USE, WITHOUT REPRESENTATIONS, WARRANTIES, OR CONDITIONS OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE, REPRESENT, OR WARRANT THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE. SOME JURISDICTIONS RESTRICT OR DO NOT ALLOW THE EXCLUSION OF IMPLIED OR OTHER WARRANTIES, SO THE DISCLAIMER ABOVE MAY NOT APPLY TO YOU.

SECTION 17 - LIMITATION OF LIABILITY

TO THE EXTENT PERMITTED BY LAW, IN NO EVENT WILL AAOQJ, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, OR LICENSORS, OR THOSE OF SHOPIFY AND ITS AFFILIATES, BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT INCLUDING NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE, ARISING FROM YOUR USE OF THE SERVICES OR PRODUCTS OBTAINED THROUGH THE SERVICES, OR FOR ANY OTHER CLAIM IN ANY WAY RELATED TO YOUR USE OF THE SERVICES OR ANY PRODUCT, INCLUDING BUT NOT LIMITED TO ERRORS OR OMISSIONS IN CONTENT OR LOSS OR DAMAGE OF ANY KIND ARISING FROM THE USE OF THE SERVICES OR CONTENT OR PRODUCTS POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE THROUGH THE SERVICES, EVEN IF ADVISED OF THEIR POSSIBILITY. NOTHING IN THESE TERMS OF SERVICE EXCLUDES OR LIMITS LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

SECTION 18 - INDEMNIFICATION

You agree to indemnify, defend, and hold harmless AAOQJ, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any losses, damages, liabilities, or claims, including reasonable legal fees, payable to a third party and arising from or resulting from (1) your breach of these Terms of Service or the documents they incorporate by reference, (2) your violation of any law or a third party's rights, or (3) your access to and use of the Services. We will notify you of any claim subject to indemnification, provided that a failure to give timely notice does not relieve you of your obligations unless you are materially prejudiced by it. We may control the defence and settlement of such a claim at your expense, including the choice of legal counsel, but will not settle a claim that requires non-monetary obligations from you without your consent, which must not be unreasonably withheld. You will cooperate in the defence of claims subject to indemnification, including by providing relevant documents.

SECTION 19 - SEVERABILITY

If any provision of these Terms of Service is found to be unlawful, invalid, or unenforceable, that provision will nevertheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion will be deemed severed from these Terms of Service. Such a determination does not affect the validity and enforceability of the remaining provisions. Nothing in these terms limits any rights you may have under applicable consumer protection or other laws that cannot be waived by contract. If any part of these terms conflicts with those rights, those rights apply.

SECTION 20 - WAIVER; ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision of these Terms of Service does not constitute a waiver of that right or provision. These Terms of Service and any policies or operating rules we publish on this website or in relation to the Service constitute the entire agreement and understanding between you and us, govern your use of the Service, and supersede all prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us, including but not limited to earlier versions of the Terms of Service. Any ambiguities in the interpretation of these Terms of Service must not be construed against the drafting party.

SECTION 21 - ASSIGNMENT

You must not delegate, transfer, or assign this agreement or your rights or obligations under these terms without our prior written consent, and any such attempt is null and void. We may transfer, assign, or delegate these terms and our rights and obligations without your consent or notice to you.

SECTION 22 - GOVERNING LAW

These Terms of Service and the operation of aaoqj.shop by Pinelopi Holding ApS, trading as AAOQJ, are governed by Danish law.

This choice of law does not deprive consumers of the protection of mandatory provisions of the law of their habitual residence that would apply in the absence of this choice. In particular, applicable mandatory consumer rights of customers in Germany and Austria under German, Austrian, and European Union law remain unaffected.

Jurisdiction is determined by applicable law. This provision does not establish exclusive jurisdiction in Denmark for consumers or restrict their right to bring claims before the courts of their place of residence where that right is provided by law.

SECTION 23 - TRANSLATIONS

The Terms of Service may be available in languages other than English. In the event of inconsistencies or conflicts between these English Terms of Service and Terms of Service available in another language, the most recent English version of the Terms of Service prevails. All disputes arising from these Terms of Service will be resolved in English unless AAOQJ determines otherwise at its sole discretion or applicable law requires otherwise.

SECTION 24 - HEADINGS

The headings used in this agreement are included for convenience only and do not limit or otherwise affect these terms.

SECTION 25 - ELECTRONIC COMMUNICATIONS

By using the Services or placing an order, you agree that we may send you transaction-related and service-related communications electronically, including by email, notifications in your account, or postings on the Services. These communications may relate to your orders, account, purchases, returns, these Terms of Service, or other service-related matters. You are responsible for keeping your contact information up to date.

SECTION 26 - CHANGES TO THE TERMS OF SERVICE

You may review the most recent version of the Terms of Service on this page at any time.

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by publishing updates and changes on our website. You are responsible for checking our website regularly for changes. We will notify you of material changes to these Terms of Service in accordance with applicable law, and those changes will take effect on the date specified in the notice. Your continued use of or access to the Services after changes to these Terms of Service are published constitutes acceptance of those changes.

SECTION 27 - CONTACT INFORMATION

Please send questions about the Terms of Service to zzz07804681535@gmail.com.

Our contact information is published in our Contact Information policy (https://aaoqj.shop/policies/contact-information).